SHOC warehouse operations are conducted from Greenville, South Carolina USA. Although we do our best sometimes the delivery service or customs can hold up items. These delays are out of our control. During Christmas ordering season there are always delays so please plan accordingly during this time. We appreciate your patience. SHOC does not guarantee shipping delivery times, these are the responsibility of the carrier. In stock items are shipped within 2 business days from when the order is placed. We are NOT a 24/7 shipping operations and do not ship on weekends. If expedited shipping is selected this ONLY expedites the shipping, not the pick and pack. Next day or 2nd day delivery options refer to when the item leaves our warehouse. For instance you order at 8 pm on Thursday night it will go out on Friday, and be delivered the next business day, Monday. Please take that into consideration when selecting the shipping service.