The SHOC visor is warrantied against breakage, failure of the colour coatings and cracking of the plastic for 365 days from the date of purchase. You will need to provide some evidence of this purchase for warranty consideration.
The visors are covered for breakage or cracking of the plastic. We will NOT cover scratches. Unfortunately no visor is scratch proof and we DO NOT claim our product to be. The game of football is a collision sport and there are metal pieces on football helmets that will scratch plastic. This can not be prevented.
You will also need to send us a clear photo of the damaged visor. If we decide to fill claim we will cover all shipping costs of the replacement item.